From our HQ in Blackpool, we deliver nationwide planned and reactive lighting maintenance support to over 12,000 customer sites, supported by a dedicated team of over 30 engineers.
We cover the whole of the UK with special focus on areas of high customer densities such as London, Manchester, Liverpool, Birmingham, Leeds, Newcastle, Glasgow, Edinburgh, Cardiff and Bristol. Our engineers are available at very short notice to deal with any commercial lighting maintenance issue.
We now look after over 12,000 customer sites and respond to thousands of call-outs every year, with an industry-leading fix-rate. Our engineers are experienced in working in retail spaces, that’s why our customers enjoy absolutely minimal disruption to their trading and operations.
Our engineers never leave a site until they get your sign-off. What’s more, we’re always contactable. You’ll have a dedicated account manager, who is just one dial away, and even our senior-level managers are always available.
Our charging system is completely transparent, with a fixed schedule of rates and a fixed price for materials. We will also quote to repair any lighting or electrical fault for free.
To make sure you know exactly what was done and how long it took, we can email the engineer's worksheet upon request as soon as the job is complete. For this reason, we receive an extremely low rate of invoice enquiries.
We only employ electricians that are fully qualified to do the job, which means we’ll be able to fix what’s wrong on the first visit.
We’re also a fully-accredited member of the NICEIC and we have full CHAS and Safe Contractor accreditation. All of our engineers are IPAF and PASMA accredited for working at height and we perform a risk assessment at every site.
Our engineers are true professionals. You’ll see us coming, with our smart, branded clothing and our ID cards.
We always remain sensitive to what’s happening on your site, so that we can keep disruption to a minimum.
As part of our planned lighting maintenance, we look closely at your lighting system in a holistic way. First, we'll see if any aspect of it can be improved to reduce the running costs. We'll also recommend design changes to increase staff comfort, reduce energy consumption or improve the aesthetics and general ambience.